Privacy Policy

Last Updated: 01 August 2025

The MLK House (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Who We Are

The MLK House is a UK-based branding and web design studio serving clients in the hospitality, beauty, and lifestyle industries.

Business Name: The MLK House LTD

Email: enquries@themlkhouse.com

Website: https://themlkhouse.com

2. Information We Collect

We may collect the following personal data when you interact with us:

Contact details – name, email address, phone number.

Business information – company name, job title, project details.

Technical data – IP address, browser type, device information, pages visited.

Marketing preferences – opt-in records, consent for communications.

3. How We Collect Your Data

We collect personal data via:

Our website contact forms.

Email or phone correspondence.

Project onboarding questionnaires.

Cookies and analytics tools (see Section 8).

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide requested services.

Manage and deliver projects.

Send updates, offers, and marketing communications (if opted-in).

Improve our website and services.

Comply with legal obligations.

Legal Bases for Processing:

Contract – processing is necessary for a contract or to take steps before entering into one.

Consent – you have given clear consent for us to process your data.

Legitimate Interests – necessary for our business purposes, balanced against your rights.

5. Data Sharing & Third Parties

We do not sell your personal data.

We may share it with:

Service providers (e.g., hosting, email, analytics) under strict confidentiality agreements.

Legal authorities if required by law.

6. International Transfers

If we transfer data outside the UK or EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

7. Data Retention

We keep your personal data only for as long as necessary for the purposes outlined above or as required by law.

8. Cookies & Tracking

We use cookies to enhance your browsing experience, analyse website performance, and support marketing campaigns.

You can manage or disable cookies through your browser settings.

9. Your Rights under UK GDPR

You have the right to:

Access your personal data.

Request correction or deletion.

Withdraw consent at any time.

Restrict or object to processing.

Request data portability.

To exercise these rights, contact us at privacy@themlkhouse.com.

10. Security

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@themlkhouse.com

Address: 3 Meadow Close, Worthing BN112SF, United Kingdom